Handling of Personal Information

Purpose of use

Personal information acquired by the Company is used within the following scope. In addition, when an additional purpose of use not stipulated in the following scope later arises, if the information was directly acquired, it is used following obtaining consent for the additional purpose of use from the individual. If the information was acquired by other means, the purpose of use is announced before its acquisition.

Scope of informationPurpose of usePersonal information retained
Personal information of clientsused for sales activities and client management
Personal information of current and past employeesused for HR management
Personal information of prospective candidatesused for hiring screenings and contacting applicants
Personal information provided by the contractorused for carrying out operations entrusted by the contractor-
Personal information of the person who made an inquiry to our companyused for responding to inquiries

When outsourcing the handling of personal information

Personal information collected through this form is stored on an external server. We conduct selection and evaluation of contractors with a focus on how they protect personal information.

Voluntary provision of personal information

The provision of personal information is voluntary. Note that we may be unable to provide our services as intended if you cannot provide personal information.

Automatic acquisition of information

This web site does not collect personal information via methods not easily observable by the user (such as through cookies).

Personal Information Security Control Measures

We undertake the following security control measures to prevent personal information leakage, loss, or damage.

Organizational Security Control Measures

  • We have established rules for handling personal information, including handling methods, responsible persons and persons in charge, and their duties at each stage of acquisition, use, storage, provision, deletion, and disposal etc.
  • We also conduct periodic audits on the management status of personal information handling.

Personnel Security Control Measures

  • We provide regular training for employees on the handling of personal information.

Physical Security Control Measures

  • In the area where personal information is handled, we have implemented access controls for employees and limited the devices they bring in etc. We have also put into effect measures to protect personal information from being viewed by unauthorized persons.
  • We take measures to prevent the theft or loss of devices, electronic media, and documents that handle personal information. When such devices, electronic media, etc. are carried, including within the company, encryption or password control of the devices is implemented.

Technical Security Control Measures

  • We have implemented controls to limit the scope access of personal information databases, etc. handled and the persons in charge
  • We have also implemented mechanisms to protect information systems that handle personal information from unauthorized access and unauthorized software.

Requests for disclosure of personal information

  1. Where the Company receives a request from an individual for notification, disclosure, correction, addition to, deletion, suspension of use, or suspension of provision to third parties, halting provisions to third parties, record of provision to third parties, or other data disclosures of personal information (collectively, “Disclosure”), we conduct an internal review and promptly reply to the request. However, note that we may be unable to accommodate all Disclosure requests. In the said case, we will reply with the reason for this.

  2. Please follow the procedure below to make a Disclosure request by postal mail. Note that we may be unable to accommodate the request if any information or details are missing in the request. Note that a processing fee of 1,000 JPY (please include as a paid stamp) is required for requests for disclosure, or notification of purposes of use, of personal information.

  3. Personal information obtained via personal information disclosure request forms is used only to respond to the inquiry.

    Where requested by the individual to whom the information pertains

    Please prepare the documents below and submit them to us by mail with recorded proof of delivery.

    1. Personal information disclosure request

      Please download the above file and complete the required information.

    2. Identity verification documents

      A photocopy of a driver’s license, passport, health insurance card, or other document containing the name and current address of the party.

    Where the party making the request is a statutory or legal representative or an agent with power of attorney, in addition to the items listed above, the party must include these items:

    1. Documents verifying status as statutory or legal representative. A copy of the family register, or, in the case of parental authority, a photocopy of a health insurance card listing dependents.

    2. Documents verifying status as legal representative. A photocopy of a driver’s license, passport, health insurance card, or other document containing the name and current address of the party.

    Requests by a delegated agent

    1. Power of attorney document (with a request for disclosure of personal information) Please download the above file and complete the required information.

    2. Stamped certificate of the individual's legal seal (issued within three months)

    3. Documents verifying that the requesting party is a delegated agent with power of attorney (A photocopy of a driver’s license, passport, health insurance card, or other document containing the name and current address of the party.)

    *Please direct details of disclosure requests to our disclosure request desk.

Personal Information Inquiry and Disclosure Request Desk

MC Digital, Inc.
11F Hibiya Mitsui Tower, 1-1-2 Yurakucho, Chiyoda-ku, Tokyo, 100-0006
Personal information protection officer, Yuta Kato

Contact

Name of The Accredited Personal Information Protection Organization and Contact for Complaint Resolution

Name of the accredited personal information protection organization:
Japan Users Association of Information Systems (JUAS)
Contact for complaint resolution:
Complaint Consultation Office, Secretariat of Accredited Personal Information Protection Organization
Address:  8th Floor, Nihonbashi Horidome-cho 2-chome Building, 2-4-3 Nihonbashi Horidome-cho, Chuo-ku, Tokyo
Telephone number:  03-3249-4104
Hours:  10:00 - 16:00 (Closed on Saturdays, Sundays, and holidays)